WTC Ch. 07 MALE: Either … either a plane crashed into the Trade Center, or a rocket hit the Trade Center. And, uh, people are all over the place, dead.
MALE A: The first one they think was a guy shooting the missiles off the Woolworth Building. And the second one they think is an airplane that was circling to watch it, and hit the World Trade.
FEMALE: Oh, man. And both towers are hit?
MALE A: Both towers. So I ain’t going home for awhile. I don’t know what you want to do, son …
WTC Ch. 09 PORT AUTHORITY POLICE OFFICER MAGGETT: Port Authority Police [person’s name]
MALE – 78TH FLOOR 1WTC: Yes, uh, we’re on the 78th floor, at Hundai Securities. Do we need to evacuate or not?
POLICE OFFICER MAGGETT: Right away.
MALE – 78TH FLOOR 1WTC: Right now?
POLICE OFFICER MAGGETT: Right away.
MALE – 78TH FLOOR 1WTC: OK, which stairs do we take?
POLICE OFFICER MAGGETT: Uh, whichever is the easiest one nearest without too much smoke and everything. Try to get the best way down.
MALE – 78TH FLOOR 1WTC: Well, there’s … the hallways are full … full of smoke.
POLICE OFFICER MAGGETT: OK. If you could find your way down one …
MALE -78TH FLOOR 1WTC: OK, get out right now, right?
POLICE OFFICER MAGGETT: Right. Right, exactly.
MALE – 78TH FLOOR 1WTC: OK, bye.
WTC Ch. 10 [Note: Police Officer Ray Murray survived the attacks] PORT
AUTHORITY POLICE OFFICER RAY MURRAY: Port Authority Police, Murray.
INSPECTOR: Murray, Inspector, talk to me.
PORT AUTHORITY POLICE OFFICER MURRAY: Uh, we … we don’t have all the information yet, Inspector. We have an explosion on one of the top floors. We don’t know if it’s an aircraft. We don’t know if it’s a bomb. We have, um, multiple injuries, we are doing an evacuation of the building. We mobilized everybody in the … in all commands.
INSPECTOR: OK, very good. Uh … all right, thanks.
PORT AUTHORITY POLICE OFFICER MURRAY: OK.
PAPD RAY MURRAY: Yeah?
INSPECTOR: One more question. Why do you think it might be an airplane?
PAPD RAY MURRAY: Uh, that’s what one of the units, uh, said over the air. That’s all. That’s the only reason I say that.
INSPECTOR: On the … on the upper floors of the … One World Trade?
PAPD RAY MURRAY: Number one, World Trade Center.
INSPECTOR: Multiple injuries, right?
PAPD RAY MURRAY: Yeah, we have, uh, a lot … there’s a lot of smoke. People, are calling, they … they can’t find the stairs.
INSPECTOR: Very good, thank you.
PAPD RAY MURRAY: OK. (Overlap)
A PERSON CALLING FROM WINDOWS ON THE WORLD: Hi, this is [person’s name], from Windows on the World on the 106th floor. The situation on 106 is rapidly getting worse.
POLICE OFFICER RAY MURRAY (To people in the background): I got a fourth call from Windows on the World, it’s getting rapidly worse up there.
WINDOWS ON THE WORLD: We … we have … the fresh air is going down fast! I’m not exaggerating.
POLICE OFFICER RAY MURRAY: Uh, ma’am, I know you’re not exaggerating. We’re getting a lot of these calls. We are sending the fire department up as soon as possible. I have you, [person’s name], four calls, 75 to 100 peopele, Windows on the World, 106th floor.
WINDOWS ON THE WORLD: What are we going to do for ai[r]?
POLICE OFFICER RAY MURRAY: Ma’am, the fire department …
WINDOWS ON THE WORLD: Can we break a window?
POLICE OFFICER RAY MURRAY: You can do whatever you have to to get to, uh, the air.
WINDOWS ON THE WORLD: All right.
WTC Ch. 13 MALE B: I guess the buildings have G-series sprinkler systems so that a fire wouldn’t last that long on those floors. It’s mostly just black smoke now, no flames. So I’m sure those other flames did, uh, break out. The sprinkler system de-soused them. So they can’t have the whole building burn up.
MALE A: No, not this kind of structure. Just like that’s why it didn’t fall from a bomb, and a plane crash, because of the … the infrastructure in the building, because they just put the foundation into it, and they made it, you know, so it can bend. I meean, it’s so high, the winds could even knock it over, you know?
MALE B: Yeah.
MALE A: So they really had to make it have a strong support.
MALE B: They said the towers can even stand the blow of a 747.
MALE A: Now they’re totally (Overlap)
MALE B : A direct hit wouldn’t knock them down.
MALE A: And they get hit by two planes, did they, and a bomb, a couple years back. And they still bent.
WTC Ch. 15 FEMALE: … The whole building is going to coming down on me. (Overlap/Inaudible)
FEMALE: The building is starting … coming down (Inaudible) on my right.
MALE: (Overlap/Inaudible) stand by (Overlap/Inaudible) elevator, they’re trying to get them out. We need EMS over here, on the double! Two World Trade Center!
FEMALE: (Overlap/Inaudible) elevator (Overlap/Inaudible)
MALE: That’s a ten-four. The firefighter (Inaudible) units (Inaudible) they are going to try to get them out.
MALE: They’re trying.
FEMALE: That’s a copy.
MALE: Get EMS over here quick!
FEMALE: (Overlap/Inaudible) I have a badly burned lady at the lobby of (Overlap/Inaudible) anyone at 911 … they need an ambulance ASAP, (inaudible) lobby of World Trade (Overlap) building the Broadway side … I keep on calling 911 and they’re … I keep on getting a busy signal.
MALE: (Overlap/Inaudible) … go …
FEMALE: OK, but she’s really burned, and I need an ambulance bad. (Overlap/Inaudible) ambulance, building one.
WTC Ch. 27 MALE: Listen, please be advised, I’ve got like 18 passengers stuck on the 78th Sky Lobby elevator. They’re trying to get them out, we need EMS over here! ON THE DOUBLE! TWO WORLD TRADE CENTER!!
WTC Ch. 27 MALE: Yo, I’ve got dozens of bodies, people just jumping from the top of the building onto … in front of One World Trade.
FEMALE: Sir, you have what jumping from buildings?
MALE: People. Bodies are just coming from out of the sky.
Transcript available here.
Phone call from Kevin Cosgrove on the 105th floor of 2 World Trade Center.
9-11: What’s the telephone number I can tell FD to push up? What’s the telephone number you’re calling from?
KC: I can barely see.
9-11: You can barely see?
KC: 4-4-1… .
9-11: 4-4-1… .
9-11: That’s on the 105th floor of the Northwest corner, right?
9-11: At number Two World Trade Center?
KC: Right … Lady, there’s two of us in this office. We’re not ready to die, but it’s getting bad.
9-11: I understand, sir. We’re trying to get all the apparatuses there. I am trying to let them know where you are. Stay on the line
KC: Oh, please hurry.
Fire Department: Let me talk to the caller please … Let me talk to the caller. Where is he?
9-11: He’s on the line.
FD: Let me talk to him … Where is the fire, sir?
KC: Smoke really bad. 105 Two Tower.
FD: Alright. Sit tight. We’ll get to you as soon as we can.
KC: They keep saying that, but the smoke’s really bad now.
FD: That’s all we can do now.
KC: What floor are you guys up to?
FD: We’re getting there. We’re getting there.
KC: Doesn’t feel like it, man. I got young kids.
FD: I understand that, sir. We’re on the way.
9-11: He’s on the 105th floor in the Northwest corner.
KC: He hung up on me … Hello, operator?
KC: Come on, man.
9-11: We have everything we need, sir.
KC: I know you do, but doesn’t seem like it … You got lots of people up here.
9-11: I understand.
KC: I know you got a lot in the building, but we are on the top. Smoke raises, too. We are on the floor. We’re in the window. I can barely breathe now. I can’t see.
9-11: Okay, just try to hang in there. I’m going to stay with you.
KC: You can say that, you’re in an air-conditioned building. What the hell happened?
9-11: Okay. I’m still here … still trying … The Fire Department is trying to get to you.
KC: Doesn’t feel like it.
9-11: Okay, try to calm down so you can conserve your oxygen, okay? Try to …
KC: Tell God to blow the wind from the West. It’s really bad. It’s black. It’s arid. Does anyone else wanna chime in here? We’re young men. We’re not ready to die.
9-11: I understand.
KC: How the hell are you going to get my ass down? I need oxygen.
9-11: They’re coming. They’re getting you. They have a lot of apparatuses on the scene.
KC: It doesn’t feel like it, lady. You get them in from all over. You get ’em in from Jersey. I don’t give a shit. Ohio.
9-11: Okay, sir. What’s your last name?
KC: Name’s Cosgrove. I must have told you about a dozen times already. C.O.S.G.R.O.V.E. My wife thinks I’m alright. I called and said I was leaving the building and that I was fine and then — bang … Cherry. Doug Cherry. Doug Cherry’s next to me. 105. Whose office? John Ostaru’s office?
9-11: That’s where he said? That’s the office?
KC: We’re in John Ostaru’s office. O.S.T.A.R.U.
KC: Right. That’s the office we’re in. There are three of us in here.
9-11: Ostaru. Hello?
KC: Hello. We’re looking in … We’re overlooking the Financial Center. Three of us. Two broken windows. Oh God. Oh … (the tower collapses)